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Service and Sales Support
Service & Support

When you elevate
service, revenue follows.

With IRYS, support teams serve smarter, respond faster, and shift from the last line of defense to the front line of growth.

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THE IRYS ADVANTAGE

Clearer service, greater returns.

Tracking Auto Assign Keep Informed

Case & task management

Centralize everything

Track certs, renewals, and requests in one clean view.

Route smart

Assign work automatically based on team rules and task types.

Never drop a ball

Real-time notifications keep your team and your clients informed.

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PROOF + PRODUCT PROMISE

Revenue follows 
great service.

Service has practically become a cost center in insurance, but it could be your biggest growth lever. IRYS automates the moments that matter most, turning everyday interactions into revenue-driving relationships.

Service and Sales Support
Benefits

What support teams get with IRYS.

01

Less noise, more action

Clear the clutter with workflows that move tasks forward automatically.
02

Smarter service, fewer errors

AI-powered checks reduce manual mistakes and lower E&O risk.
03

Certification without the circus

Automated certs, bulk updates, and full traceability built in.
04

Clients who don’t need to ask

Status updates and self-serve access keep clients in the loop, always.
Key Features

Transform client trust
into measurable results.

IRYS gives support teams the tools to do more, by reducing manual work, implementing automation and producing actionable insights.


Service and Sales Support

Case & task management

Centralized task tracking, smart routing, and real-time alerts in one simple dashboard.

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Service and Sales Support

AI-enabled workflows

Configure task flows and data updates. No coding needed.

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Service and Sales Support

Predictive service tools

Segment clients, tailor responses, and automate follow-ups based on behavior.

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Service and Sales Support

Compliance & cert tracking

Track, log, and verify every cert, every time.

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Service and Sales Support

Real-time client visibility

Live updates and self-service tools that build trust and reduce support tickets.

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Service and Sales Support
Service and Sales Support
Service and Sales Support
Service and Sales Support
Service and Sales Support
Explore how IRYS elevates every client interaction.

Interactive demos by team function.

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Impact

You don’t need promises.
You need results.

Top teams are using IRYS to resolve faster, boost retention and increase productivity. Here’s the impact in action.

  • 60%

    faster resolution times
    (Source: Zendesk, “CX Trends Report,” 2023)

  • 80%

    of agencies say self-service boosts retention
    (Source: Forrester, “Customer Experience Insights,” 2022)

  • 35%

    increase in productivity
    (Source: Salesforce Service Cloud Report, 2023)
Streamline your service.

Smarter support that builds stronger revenue.

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